HIPAA Compliant, secure and reliable. Patients can call (or be routed to) an URGIENT voicemail box, hear your custom greeting, and leave their message. The Medical Provider oncall will be paged, with the full voicemail embedded in the page. URGIENT offers a more cost effective, more accurate, more reliable and more complete alternative to traditional answering services.
Use URGIENT's Groups to build multi-department response teams.
A hospital creates an 'Emergency C-Section' group which contains the Anesthesia, OBGYN, OR Nursing, OR Tech, and OR Coordinator departments. When there is an emergency C-Section, a page to the Emergency C-Section group will send pages to the On-Call personnel for each department in the group as well as any individuals defined in the group.
Send AWS, GCP, Azure, or any other system's alerts, via E-mail or an API call, to URGIENT for routing to the appropriate department's on-call personnel for immediate action.
It's 2am and your Vice President of sales, who is pitching a strategic client in the morning, can't access a necessary IT resource. Your VP simply pages the IT Support Department and help will be on its way.
Premium Customer Support
Provide the quality that retains customers. Voicemail boxes or hosted webforms allow your customers to reach you for help, at the time when they need you most.