Flexibility
No matter your critical communication needs, the URGIENT Platform is flexible enough to handle it.

Paging Interfaces


Voicemail


Hosted by URGIENT, our voicemail interface easily integrates with your existing telephony system.

Set an auto attendent menu option to forward the call to your URGIENT telephone number. Or publish the URGIENT telephone number for your patients to call in times of medical urgency. That is it. Voicemails are embedded in the body of the page.

Voicemail greetings are fully configurable for both enabled and disabled states.


Email


Send system alerts (or other important messages) directly to the desired URGIENT hosted e-mail address and the page will be sent to the respective Department's OnCall personnel.

Note: The e-mail interface is not to be used for transmitting PHI and its use falls outside of our BAA.


WebForms


Linked off your website, URGIENT hosted webforms allow patients (and others who do not have accounts in URGIENT) the ability to directly page the respective Department's OnCall personnel.


REST API


Send system alerts (or other important messages) directly to the desired URGIENT API endpoint and the page will be sent to the respective Department's OnCall personnel.


User Portal


Accessible from any modern web browser. The userportal provides full access to the Urgient system including management, sending pages, viewing pages, reporting, etc...
Paging Targets
User
Page a single user directly.
Department OnCall
Page a department's oncall personnel. URGIENT supports primary, secondary, tertiary call levels and auto escalations.
Department
Sends a page to an entire department.
Group
Group Departments and users together to create multi-department/multi-user response teams. Each embedded department uses its own oncall schedule and reminder/escalation policies.
Location
Sends a page to an entire Location.
Enterprise
Sends a page to the entire organization
Authentication


Yours, Ours, or Both


With SAML2.0, enterprise customers can leverage their existing corporate authentication systems when logging into URGIENT. URGIENT also provides its own authentication system, in parallel, enabling clients to have full out-of-band communications in the event of disaster.
System in a Nutshell
Sectegrity URGIENT. Secure Paging Sources and Targets.
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"SECTEGRITY", "Allow No Harm", URGIENT and "SecurePaging" are Trademarks of SECTEGRITY Corporation
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